NHTSA Complaint #11141212 — 2018 HONDA CR-V

PURCHASED THIS CAR FROM KEATING HONDA IN CONROE, TX. SINCE DAY 1 I HAVE HAD ISSUES WITH MY LCD SCREEN THAT CONTROLS THE AUDIO AND CLIMATE. ABOUT MID SEPTEMBER I STARTED HAVING ISSUES WITH IT SHUTTING OFF ALONG WITH THE LCD SCREEN BEHIND THE STEERING WHEEL THAT SHOWS HOW FAST I'M GOING. DEALERSHIP AWARE BUT HAD ISSUES WITH GETTING LOANER SO UNABLE TO DROP OFF FOR REPAIR. THE SCREEN WOULD FLICKER AND SHUT OFF WHILE DRIVING OR "AUDIO ISN'T RESPONDING" ERROR SHOWS UP AND BOTH LCD SCREENS GO OUT WHILE DRIVING. I WOULD START THE CAR AND WOULD RECEIVE AN ERROR MESSAGE LIKE "ANTI THEFT SYSTEM: THIS SYSTEM HAS LOST POWER. PRESS THE POWER KEY FOR MORE THAN TWO SECONDS TO ENABLE THE SYSTEM" ... PLEASE FIX YOUR [XXX]! I WAS GIVEN A WARNING IN CONROE BECAUSE I WAS SPEEDING AND UNAWARE OF MY SPEED DUE TO THIS ISSUE AND IT SEEMS TO BE A DAILY PROBLEM FOR ME. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).