NHTSA Complaint #11141109 — 2010 TOYOTA COROLLA

SUDDEN FAILURE OF MY CAR'S POWER STEERING: I WAS DRIVING AT ABT 50-55 MILES PER HOUR AT I-880 GOING NORTH, I WAS MAKING A LANE CHANGE BECAUSE MY EXIT WAS APPROACHING, WHEN ALL OF A SUDDEN, I LOST MY POWER STEERING, MY STEERING WHEEL BECAME SUPER HARD TO MOVE OR TURN, AND I ALMOST HIT THE REAR-RIGHT SIDE OF THE CAR IN FRONT OF ME, WHICH WAS AT THE SAME LANE. I WAS ABLE TO CHANGE LANE BUT IT WAS A VERY CLOSE CALL FOR COLLISION-ACCIDENT. I WAS TOLD THAT MY CAR HAS ELECTRIC POWER STEERING (EPS). SUCH EPS SHOULD HAVE A BACK UP SYSTEM, OR SUCH FAILURE SHOULD NOT HAPPEN ALL OF A SUDDEN--IN A BLINK OF AN EYE. WITHOUT A BACK UP SYSTEM, SUCH SUDDEN FAILURE COULD RESULT IN FATAL ACCIDENT. IT WAS TOO SCARY, PANICKY, N STRESSFUL FOR ME. THEN, WHEN MAKING A LEFT N A RIGHT TURN, BECAUSE OF MY SUPER HARD TO TURN-STEERING WHEEL, I SUFFERED A SPRAIN N PAIN IN THE LEFT SIDE N THE RIGHT SIDE OF MY BODY. THE MILEAGE OF MY CAR WAS ABOUT 106470 MILES WHEN IT HAPPENED.