NHTSA Complaint #11709986 — 2010 TOYOTA COROLLA

In 2018, my 2010 Toyota Corolla was taken to the dealership for the Takata Airbag Recall. After the repair the airbag warning light would intermittently display and go away only to come back later. The light was never consistent and was always randomly on so in turn could be off some times during the start up of the vehicle. In 2021, I took the vehicle to the dealership in which at the time the light was still intermittent. The dealership did not present any diagnostic and instead had reset the code during that time. The light would continue to still intermittently show afterwards. Currently the airbag warning light has been solid. Today 1/9/2026, the dealership has indicated they would not remediate this situation under workmanship warranty work despite previously resetting the code. The dealership insists the customer should pay for this remediation work. I have currently declined the work to seek external advise. The dealership work invoice states the code B1806 for the front passenger side squib circuit, this continued error puts passengers at risk in a car accident. Upon request of the previous dealership service history, the customer noted that there is a missing gap for service records on the dealership side. Most importantly the customer stated concern for the 2021 requested remediation was not documented. These appointments are still visible via the customer's service appointment reminder emails.