NHTSA Complaint #11321237 — 2010 TOYOTA COROLLA STEERING

Complaint Details

ODI Number	11321237
Vehicle	2010 TOYOTA COROLLA
Component	STEERING
Date of Incident	March 13, 2020
Date Filed	April 15, 2020
Mileage	187,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

TL* THE CONTACT OWNS A 2010 TOYOTA COROLLA. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL TO THE LEFT OR RIGHT. THE VEHICLE WAS TURNED OFF AND RESTARTED AND THE POWER STEERING OPERATED AS INTENDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AN UNKNOWN LIGHT FLASHED ON INSTRUMENT PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE POWER STEERING ASSIST WAS INOPERABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 187,000.

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