NHTSA Complaint #11141045 — 2016 FORD FUSION

TL* THE CONTACT OWNS A 2016 FORD FUSION. AFTER STARTING THE VEHICLE AND SWITCHING THE SHIFTER INTO REVERSE, THE TRANSMISSION WOULD NOT REMAIN IN GEAR. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (PARKS FORD, 3333 N. MAIN ST., GAINESVILLE, FL) WHERE IT WAS DIAGNOSED THAT THE BUSHING WIRE FROM THE TRANSMISSION SHIFT CABLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN), ALTHOUGH THE FAILURE WAS THE SAME. THE FAILURE MILEAGE WAS 68,000.