NHTSA Complaint #11140319 — 2012 DODGE DART

TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE DRIVING 75 MPH, THE ENGINE STARTED REVVING, BUT THE VEHICLE COULD NOT ACCELERATE. THE VEHICLE WAS PULLED OVER TO THE SHOULDER AND SHUT OFF. THE CONTACT HAD TO WAIT AN HOUR BEFORE THE VEHICLE WOULD RESTART. THE VEHICLE WAS DRIVEN BACK HOME AND LATER TO AN INDEPENDENT MECHANIC WHERE IT WAS INITIALLY DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS THEN TAKEN TO THE DEALER (CROWN CHRYSLER JEEP DODGE RAM DUBLIN, 6350 PERIMETER LOOP RD, DUBLIN, OH 43017, (888) 739-0282) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE (ECM) FAILED. THE PART WAS ORDERED AND THE REPAIRS WERE MADE, BUT THE FAILURE OCCURRED WHILE DRIVING ON THE HIGHWAY AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ECM BURNED OUT THE HYDRAULIC ACTUATOR AND THE CLUTCH, WHICH CAUSED SLIPPING. THE CONTACT WAS INFORMED THAT THE ACTUATOR AND THE CLUTCH NEEDED TO BE REPLACED. THE CONTACT WAS WAITING TO HEAR BACK FROM THE DEALER AND THE MANUFACTURER. THE FIRST REPAIRS WERE COVERED UNDER THE FEDERAL EMISSIONS WARRANTY. THE CONTACT WAS WAITING TO FIND OUT IF THE LATEST REPAIRS WOULD BE COVERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,861.