NHTSA Complaint #11139688 — 2012 JAGUAR XF

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11139688
Vehicle	2012 JAGUAR XF
Component	FUEL/PROPULSION SYSTEM
Date of Incident	September 20, 2018
Date Filed	October 11, 2018
Mileage	74,124 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TL* THE CONTACT OWNS A 2012 JAGUAR XF. THE CONTACT STATED THAT THE FUEL TANK INDICATOR ILLUMINATED EVEN THOUGH THERE WAS HALF A TANK OF FUEL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO RECOMMENDED THE FUEL PUMP BE REPLACED. THE DEALER (JAGUAR COLUMBIA, 540 JAMIL RD, SUITE A, COLUMBIA, SC 29210, (803) 731-7493) WAS CONTACTED AND SUGGESTED THE VEHICLE BE BROUGHT IN FOR DIAGNOSTIC TESTING. THE CONTACT INFORMED THE DEALER THAT THE VEHICLE WAS ALREADY IN THE SHOP AND A PART WAS ORDERED. THE VEHICLE REPAIRS WERE BEING DELAYED UNTIL THE FUEL PUMP PART ARRIVED. THE REPAIRS WOULD BE PERFORMED BY THE INDEPENDENT MECHANIC. THE DEALER STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 74,124.

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