NHTSA Complaint #11139376 — 2017 MERCEDES-BENZ GLE350

ELECTRICAL SYSTEM issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11139376
Vehicle	2017 MERCEDES-BENZ GLE350
Component	ELECTRICAL SYSTEM
Date of Incident	July 7, 2018
Date Filed	October 10, 2018
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

ELECTRONIC SHIFTER STAYS IN NEUTRAL AFTER TURNING OFF THE VEHICLE AND TAKING FOOT OFF THE BRAKE WHILE PARKING. THIS IS A SERIOUS DESIGN FLAW AND OFTEN CAUSES A DANGEROUS ROLLING CONDITION AFTER PARKING UNTIL THE DRIVER IS AWARE THE VEHICLE IS NOT STOPPED AND IN PARK. NO AUDIBLE ALERTS OR SAFETY WARNINGS ARE TRIGGED IF YOU DO NOT PRESS PARK. IN ONE CASE OUR VEHICLE ROLLED ACROSS A PARKING LOT CAUSING SERIOUS DAMAGE TOTALING $4,213.95 AND COULD HAVE EASILY KILLED SOMEONE.

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