NHTSA Complaint #11702123 — 2017 MERCEDES-BENZ GLE350

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11702123
Vehicle	2017 MERCEDES-BENZ GLE350
Component	UNKNOWN OR OTHER
Date of Incident	September 2, 2025
Date Filed	November 30, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Panoramic sunroof suddenly exploded while driving. It was the rear section of the sunroof. There was a loud boom sound. There were no vehicles nearby kicking up rocks, etc. I jumped and screamed but managed to remain somewhat calm trying to figure out where the sound came from in the vehicle. I then realized it was the panoramic sunroof as sunlight began to trickle into the vehicle. Fortunately, the shade had been pulled closed. Otherwise, more tiny shards of glass would have immediately fallen on me. I handed to situation over to my insurance company for repair.

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