NHTSA Complaint #11696132 — 2017 MERCEDES-BENZ GLE350

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11696132
Vehicle	2017 MERCEDES-BENZ GLE350
Component	UNKNOWN OR OTHER
Date of Incident	October 16, 2025
Date Filed	October 28, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I am writing to formally report a serious safety incident involving my Mercedes-Benz vehicle. While driving home recently, without any warning, I heard a sudden explosion that sounded like a gunshot. In an instant, shattered glass fell throughout the interior of the car, covering my daughter, grandson, and me. Fortunately, the only other vehicle nearby was at a considerable distance; otherwise, the outcome could have been catastrophic. Our car swerved sharply as a result of the shock. We came to realize that the sunroof had exploded and completely shattered.

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