NHTSA Complaint #11139271 — 2016 FORD FOCUS

MY 2016 FORD FOCUS & ITS "POWERSHIFT" TRANSMISSION SHUDDERS WHEN ACCELERATING. ON THURSDAY OCT. 4, 2018 WHILE DRIVING ON THE FREEWAY THE CAR SHUTTERED THEN STALLED AS I WAS ATTEMPTING TO ACCELERATE. I PURCHASED THE CAR AT THE END OF JANUARY 2018, BRAND NEW AND HAVE PUT 29,537 MILES ON IT. I AM BEING TOLD THAT THE CLUTCH SYSTEM WILL NEED TO BE REPLACED AND IT IS CURRENTLY IN THE SHOP. I PREVIOUSLY OWNED THE 2012 FORD FOCUS WHICH HAD A SIMILAR ISSUE AND HAD TO HAVE THE CHIP ASSOCIATED WITH THIS TRANSMISSION REPLACED NUMEROUS TIMES. WHILE THE SALES STAFF TOLD ME THIS ISSUE WAS RESOLVED AND THE NEWER TRANSMISSIONS DO NOT HAVE THE SAME PROBLEM, I HAVE BEEN TOLD BY THE SERVICE DEPARTMENT THAT THE ISSUE WITH THE 2012 FORD FOCUS TRANSMISSION WAS NEVER RESOLVED AND THIS IS THE SAME ISSUE. I CONSIDER THIS INCREDIBLY UNSAFE AS MY 2012 BROKE DOWN NUMEROUS TIMES IN TRAFFIC AND ON FREEWAYS, LEAVING ME STRANDED UNTIL IT DECIDED TO "REENGAGE" AND ALLOW THE CAR TO GO IN A FORWARD MOTION. THANKFULLY I WAS ABLE TO GET TO THE SHOULDER EACH TIME AND WAIT FOR THE TRANSMISSION TO REENGAGE SO I COULD GET IT TO THE DEALERSHIP FOR DIAGNOSTICS. IF THE 2016 TRANSMISSION HAS THE SAME ISSUE, I AM CONCERNED THAT EVENTUALLY IT TO WILL LEAVE ME OR SOME OTHER DRIVER ON THE SIDE OF THE ROAD OR WORSE STALL WHILE AT A HIGH RATE OF SPEED CAUSING AN ACCIDENT.