NHTSA Complaint #11139016 — 2016 HONDA PILOT

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11139016
Vehicle 2016 HONDA PILOT
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 29,395 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AE

Consumer Description

MY VEHICLE WAS IN MOTION ON A NEIGHBORHOOD STREET WHEN SEVERAL ALERTS WENT OFF ON MY DASHBOARD: ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, TRAILER STABILITY ASSIST PROBLEM, HILL START ASSIST PROBLEM, VEHICLE STABILITY ASSIST PROBLEM, EMISSIONS SYSTEM PROBLEM, POWER STEERING SYSTEM PROBLEM. I COULD FIND NO REASON FOR THESE ALERTS. I TOOK MY CAR INTO A DEALERSHIP THE NEXT DAY AND WAS TOLD THERE WAS NO ISSUE AND THE LIGHTS WERE TURNED OFF. 10 DAYS LATER THEY ALL CAME ON AGAIN AS I WAS DRIVING ON A LOCAL STREET. THE NEXT DAY WHEN I WENT TO TAKE MY CAR TO THE DEALER, THE LIGHTS HAD TURNED OFF. I TOOK IT IN ANYWAY, AND THEY AGAIN SAID THERE WAS NO ISSUE. I REPORTED THE ISSUE TO HONDA CORPORATION AND WAS TOLD BY ONE AGENT THAT THIS WASN'T THE FIRST TIME THE ISSUE HAD COME UP IN A NEWER MODEL PILOT. AGAIN 2 DAYS AGO, ALL THE LIGHTS CAME ON AND NOW ALSO THE BRAKE ASSIST ALERT IS ALSO ON. I WILL TAKE IT TO THE DEALERSHIP AGAIN. I AM CONCERNED ALL THE FALSE ALARMS MAY BE HIDING AN UNDERLYING ISSUE THAT COULD RESULT IN A DANGEROUS ACCIDENT. I ALSO FEEL THAT HONDA GLOBAL IS NOT TAKING ME SERIOUSLY AS I AM ACTIVE DUTY STATIONED OVERSEAS AND HAVE TO RELY ON LOCAL HONDA DEALERSHIPS THAT DO NOT HAVE MUCH EXPERIENCE WITH THE HONDA PILOT. THE DATES OF THE LIGHTS WERE 17 SEPT, 27 SEPT, AND 6 OCT 2018.

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