NHTSA Complaint #11138882 — 2014 CHEVROLET IMPALA VISIBILITY/WIPER

Complaint Details

ODI Number	11138882
Vehicle	2014 CHEVROLET IMPALA
Component	VISIBILITY/WIPER
Date of Incident	April 30, 2018
Date Filed	October 7, 2018
Mileage	13,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

NAPA HYBRID WIPER BLADE LOCK DOES NOT STAY CLOSED AND ALLOWS WIPER BLADE TO SLIP IN THE WIPER ARM HOOK. IT COULD COME OFF. NAPA ASSOCIATE KNEW OF THIS PROBLEM AND OFFERED TO REPLACE THE BLADE IF I WOULD BY A MORE EXPENSIVE BLADE. I AM STILL USING THE BLADE AND TRYING TO FIGURE OUT HOW TO MAKE A HOMEMADE FIX BEFORE WINTER. THESE BLADES SHOULD NOT BE SOLD BECAUSE THE BLADE RETAINER LOCK IS POORLY ENGINEERED.

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