NHTSA Complaint #11375784 — 2014 CHEVROLET IMPALA VISIBILITY/WIPER

Complaint Details

ODI Number	11375784
Vehicle	2014 CHEVROLET IMPALA
Component	VISIBILITY/WIPER
Date of Incident	November 22, 2020
Date Filed	November 22, 2020
Mileage	91,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TODAY WAS COLD AND SNOWING AND I STARTED UP MY CAR AND THE HEATERS AND DEFROSTS. I WAS IN MY CAR PARKED COMPLETELY STATIONARY WHEN THE REAR WINDOW MADE A LOUD SOUND I LOOKED BACK AND IT APPEARED BROKEN. I STEPPED OUT OF THE VEHICLE AND SHUT MY DOOR AND THE GLASS FELL. NOTHING HIT IT! I LOOKED UP AND AROUND NOTHING IN SIGHT, IT BASICALLY EXPLODED FROM THE DEFROST BUTTON AND THE COLD! I PUT A TARP ON THE WHAT WAS A REAR WINDOW, BECAUSE OF THE SNOW AND MY LEATHER INTERIOR AS WELL AS MY TOUCHSCREEN MEDIA CENTER!

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