NHTSA Complaint #11138830 — 2016 CHEVROLET TRAVERSE

IT WAS 70 DEGREES OUTSIDE AND RAINING. I WAS LEAVING A STORE, BACKED OUT OF MY PARKING SPOT AND DROVE TO THE END OF THE FIRST LANE, I STOPPED, THEN AS I STARTED TO MOVE FORWARD AND TURN RIGHT, MY POWER STEERING DID NOT WORK ANYMORE. I WAS VERY HARD TO TURN AND MADE GROWLING NOISE. I COULDN'T MAKE THE RIGHT TURN. I STOPPED QUICKLY, BACKED UP TO GET OUT OF LANE, AND STEERING BECAME VERY LOOSE IN REVERSE. I STOPPED, TRIED FORWARD AGAIN, AND IT DID IT AGAIN, VERY TIGHT STEERING, COULD NOT TURN ALL THE WAY TO MAKE THE TURN AND GROWLING. I BACKED UP AND PARKED AND TURNED OFF VEHICLE, THEN STARTED AGAIN, THEN IT WORKED FINE FOR THE TRIP HOME.