NHTSA Complaint #11133556 — 2011 TOYOTA PRIUS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11133556
Vehicle	2011 TOYOTA PRIUS
Component	UNKNOWN OR OTHER
Date of Incident	January 1, 2015
Date Filed	October 5, 2018
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I HAVE A 2011 PRIUS, AND IT FAILED TOYOTA'S OIL CONSUMPTION TEST TWICE, AROUND 110,000 MILES. IT CONSUMES OIL WAY SO QUICKLY THAT I HAVE TO ADD OIL 2-3 TIMES BETWEEN SCHEDULED OIL CHANGES. BOB SMITH TOYOTA (LA CRESCENTA, CA) PERFORMED THE TEST PER TOYOTA'S INSTRUCTIONS AND ACKNOWLEDGED THE PROBLEM BUT DID NOT TAKE ANY MEASURES TO REMEDY THE PROBLEM. THERE ARE HUNDREDS OF THOUSANDS OF 2010-2012 TOYOTA PRIUS OWNERS WHO PURCHASED THIS VEHICLE ON THE PREMISE OF BEING A "ECO FRIENDLY HYBRID" TOYOTA IS CLEARLY NEGLIGENT AND AFTER HAVING AN ATTORNEY DRAFT LETTER TO TOYOTA THEY STILL WILL NOT ACCEPT ANY RESPONSBILITY.

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