NHTSA Complaint #11133020 — 2014 NISSAN ALTIMA

POOR VISIBILITY: WHEN SUNLIGHT OR ARTIFICIAL LIGHTS STRIKES THE WINDSHIELD AT ABOUT 40 TO 60 DEGREES, IT PREVENTS GOOD VISIBILITY, SPECIALLY WHEN ENTERING MY GARAGE. THE PROBLEM BECOMES WORSE AND UNDER RAINY-FOGGY CONDITIONS. MAKING VERY DIFFICULT TO SEE THE ROAD AND THE SIGNS, SPITE OF USING THE WIND SHIELD WIPERS AND THE DEFOGGER TO THE MAX. I WENT TO THE LOCAL NISSAN DEALERSHIP TO REPORT THIS PROBLEM; I WAS TOLD THERE WAS NOTHING WRONG WITH THE WINDSHIELD. I SENT A LETTER ON 7/24/16 TO NISSAN OF NORTH AMERICA TO NOTIFY THEM OF THIS PROBLEM. NO WRITTEN RESPONSE GIVEN; A CLERK OR SECRETARY CALLED ME TO TELL ME TO TAKE THE CAR BACK TO THE DEALERSHIP. THEY TOLD ME AGAIN THERE IN NOTHING WRONG WITH THE WINDSHIELD. ON AUGUST 30TH, 2016 WHILE DRIVING WITH 2 PASSENGERS, THE POOR VISIBILITY OF THE WINDSHIELD PUT US IN SERIOUS RISK OF CRASH AT AN INTERSTATE HIGHWAY. THIS PROBLEM NEEDS IMMEDIATE CORRECTION, BEFORE A FATALITY OCCURS.