NHTSA Complaint #11132797 — 2018 CHRYSLER PACIFICA PLUG-IN HYBRID

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11132797
Vehicle	2018 CHRYSLER PACIFICA PLUG-IN HYBRID
Component	VEHICLE SPEED CONTROL
Date of Incident	September 26, 2018
Date Filed	October 1, 2018
Mileage	12,350 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

WAS DRIVING THE VEHICLE AT 70MPH ON THE FREEWAY. A "THUNK" SOUND OCCURRED AND THE CAR BEGAN DECELERATING RAPIDLY DESPITE PRESSING DOWN ON THE GAS PEDAL. CHECK ENGINE LIGHT TURNED ON AND THE CAR CONTINUED TO DECELERATE. CABIN FILLED WITH A SMALL AMOUNT OF SMOKE. CAME TO A COMPLETE STOP AND THE CAR WOULD NO LONGER ACCELERATE AT ALL. TURNED THE CAR OFF AND THEN ON TO GET IT THE FINAL 100 FEET TO A GAS STATION. PARKED AND THE CAR SMELLED LIKE SMOKE/BURNING IN THE CABIN AND THE ENGINE COMPARTMENT. TURNED OFF THE VEHICLE UNTIL A TOW TRUCK ARRIVED. WHEN TOW TRUCK ARRIVED, TURNED VEHICLE ON TO TURN OFF ELECTRIC PARKING BRAKE; ALL ELECTRONICS IN THE VEHICLE WERE ACTING UP AND COULD NOT TURN OFF PARKING BRAKE FOR A GOOD 15 MINUTES. FINALLY GOT IT OFF AND TOWED TO THE CLOSEST DEALER. *DT *TR

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