NHTSA Complaint #11132656 — 2018 SUBARU OUTBACK
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11132656 |
| Vehicle | 2018 SUBARU OUTBACK |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 3,800 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I RECENTLY PURCHASED A 2018 OUTBACK. I WAS DRIVING IT GOING ABOUT 25 MPH ON ROAD BY MY HOUSE AND IT SHUT DOWN OUT OF NOWHERE, DASH LIGHTS CAME ON, GAS PEDAL WOULDN'T WORK, THE ONLY WAY I GOT IT TO GO WAS SHUTTING IT OFF COMPLETELY AND RESTARTING IT. THEY CAR HAS 3500 MILES, I DROPPED IT OFF AT THE DEALERSHIP ON 8/25 AND THEY HAVE HAD IT SINCE. THEY REPLACED THE FUEL PUMP SAYING IT WAS THE CAUSE OF IT SHUTTING DOWN ON ME. I RECEIVED THE CAR BACK ON 9/21 AND DROVE IT FOR 180 MILES, THIS TIME AT 65 MPH THE CAR SHUTDOWN AGAIN WHILE I WAS TRYING TO PASS SOMEONE ON A 2 LANE ROAD, POWER STEERING LOST AND ALL LIGHTS CAME ON DASHBOARD LIKE IT HAD SOME TYPE OF ELECTRICAL PROBLEM. VERY SIMILAR TO THE FIRST TIME BUT I WAS DRIVING MUCH FASTER THIS TIME.AFTER ABOUT 30 SECONDS THE CAR JUST KIND OF STARTED UP BY ITSELF WITHOUT ME HAVING TO PUSH THE START BUTTON I BELIEVE THIS ISSUE IS A HUGE SAFETY ISSUE AND COULD POSSIBLY GET ME KILLED OR SOMEONE ELSE KILLED WHILE DRIVING THIS CAR. SUBARU SERVICE FACILITY HAS NO CLUE WHATS GOING ON SINCE THE CAR IS NOT THROWING CODES. I HAVE STARTED THE LEMON LAW PROCESS BUT SUBARU IS NOT BEING VERY HELPFUL THUS FAR. ALSO HAVING A PROBLEM WITH PASSENGER SEAT NOT SENSING IF SOMEONE IS SITTING IN THE SEAT AND NOT ENABLING THE AIRBAGS. THIS PROBLEM CAME UP ON THE SCAN ON 8/25 ANALYSIS. I WAS UNAWARE OF THE ISSUE, NOTHING IN THE CAR TOLD ME PASSENGER SIDE AIRBAG WAS NOT WORKING. SUBARU REPLACED THE SEAT BUT I AM STILL CONCERNED THAT THE PROBLEM IS GOING ON SINCE I HAVE NO WAY TO TELL IF IT WORKS OR NOT.
Related Complaints for the 2018 SUBARU OUTBACK
Other ELECTRICAL SYSTEM Complaints
#11714422
The contact owns a 2018 Subaru Outback. The contact stated that when driving approximately 30- 40 MPH, veering off th...
#11697314
While the lane keeping assistance is on the car will follow the exit lane beside the lane I’m in and jerk over into i...
#11689502
The head unit on the vehicle has delaminated. The touchscreen display no longer works, it has false touches. This aff...
#11688233
The contact owns a 2018 Subaru Outback. The contact stated that while attempting to start the vehicle, the infotainme...
#11685102
Head unit / radio has delamination and causing buttons to randomly press and cycle until it freezes. This is a know....
Recent Complaints for the 2018 SUBARU OUTBACK
#11718879
UNKNOWN OR OTHER
The STARLINK touchscreen display on my 2018 Subaru Outback has experienced progressive delamination — a separation of...
#11711455
UNKNOWN OR OTHER
the Infotainment system is malfunctioning. the screen is delaminating and pressing ghost buttons, flickering between ...
#11708006
SEAT BELTS
This is a Base model automobile with manual seats. The right front passenger seat unlocked without warning during ...
#11708006
SEATS
This is a Base model automobile with manual seats. The right front passenger seat unlocked without warning during ...
#11705158
UNKNOWN OR OTHER
While driving my 2018 Subaru Outback on the freeway, the sunroof spontaneously shattered without warning. At the time...