NHTSA Complaint #11132288 — 2016 SUBARU CROSSTREK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11132288
Vehicle	2016 SUBARU CROSSTREK
Component	ELECTRICAL SYSTEM
Date of Incident	February 1, 2018
Date Filed	September 29, 2018
Mileage	13,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

HAVE HAD SEVERAL INSTANCES OF NOT BEING ABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH WHEN THE VEHICLE IS IN PARK. RECENTLY WENT TO DEALER FOR ROUTINE MAINTENANCE AND TOLD THEM OF PROBLEM BUT THEY WERE UNAWARE OF ANY COMPLAINTS. NOW I SEE THERE IS A MANUFACTURER COMMUNICATION NUMBER 16-112-18R. SO APPARENTLY THIS INFORMATION ISN'T BEING EMPHASIZED TO THE DEALERS. THIS PROBLEM IS INTERMITTENT AND TO DATE I'VE BEEN ABLE TO MOVE SHIFTER LEVER SEVERAL TIMES AND GET KEY RELEASED BUT I'M SURE SOMEDAY I WON'T BE ABLE TO REMOVE THE KEY AT ALL. THIS STARTED HAPPENING SEVERAL MONTHS AGO AND CONTINUES. IF I RETURN LATE IN THE EVENING AND CAN'T SHUT OFF MY CAR WHAT WILL I DO?

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