NHTSA Complaint #11132089 — 2008 TOYOTA AVALON

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	11132089
Vehicle	2008 TOYOTA AVALON
Component	STRUCTURE
Date of Incident	September 28, 2018
Date Filed	September 28, 2018
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2008 TOYOTA AVALON. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY AND MELTING. THE CONTACT STATED THAT THE IMAGE OF THE DASHBOARD WAS REFLECTED ON THE FRONT WINDSHIELD. THE CONTACT STATED THAT IT WAS DIFFICULT TO SEE ONCOMING VEHICLES OR PEDESTRIANS DUE TO THE REFLECTION. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS INFORMED THAT THE WARRANTY PERIOD FOR REPAIRING OR REPLACING THE DASHBOARD WAS EXCEEDED AND NO ASSISTANCE WOULD BE OFFERED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. *TT CONSUMER STATED HEADQUARTERS ADMITTED THERE WAS MANUFACTURER DEFECT. UPDATED 12/04/18*JB

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