NHTSA Complaint #10672347 — 2008 TOYOTA AVALON

THERE WAS ONE CRACK THAT APPEARED ON THE DASHBOARD, ON THE DRIVERS SIDE. SINCE THEN, THERE IS ONE LONG DEEP CRACK ALONG THE TOP FRONT EDGE OF THE DASHBOARD THAT EXTENDS ALMOST THE ENTIRE LENGTH. ADDITIONALLY, THERE ARE 23 MORE CRACKS BETWEEN THE DRIVER AND PASSENGER SIDE. BECAUSE THIS DASHBOARD HAS THE AIRBAG INSIDE ON THE PASSENGER SIDE WE DON'T FEEL SAFE DRIVING WITH THE CRACKED DASHBOARD. ANYTHING THAT WOULD MAKE AN AIRBAG GO OFF TOO SOON OR GO OFF TOO LATE COULD BE VERY SERIOUS. IT IS OUR OPINION, THAT THIS IS A DEFECTIVE PART AND TOYOTA SHOULD RECALL THE CAR AND ISSUE A TECHNICAL SERVICE BULLETIN OR POLICY THAT GIVES DEALERSHIPS DIRECTION TO FIX THE PROBLEM. *TR