NHTSA Complaint #11131781 — 2017 HONDA ACCORD

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11131781
Vehicle	2017 HONDA ACCORD
Component	SEATS
Date of Incident	July 16, 2017
Date Filed	September 26, 2018
Mileage	4,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

REPORTED ON THREE OCCASIONS TO HONDA DEALER IN ANNAPOLIS THAT DRIVER SEAT MAKES A VERY LOAD NOISE WHEN ADJUSTING SEAT FORWARD AND OR BACKWARDS. DEALERSHIP INDICATED THAT THE NOISE WAS NORMAL AND THAT NO REPAIR COULD BE MADE UNTIL THE NOISE WAS EVEN LOUDER. CAR WAS PURCHASED IN JUNE 2017 AND FIRST REPORT OF NOISE WAS MADE IN JUNE OF 2017, TO SALES GROUP AT HONDA OF ANNAPOLIS, AND THEN TO SERVICE GROUP IN JUNE AND ONCE MORE IN DECEMBER. THE NOISE IS GETTING LOUDER. ADDITIONALLY A WHEN DRIVING DOWN THE HIGHWAY AT 40 + MPH AN EXCESSIVE AMOUNT OF STREET NOISECAN BE HEARD IN THE CABIN.

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