NHTSA Complaint #11131635 — 2019 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11131635
Vehicle	2019 JEEP CHEROKEE
Component	ENGINE
Date of Incident	September 24, 2018
Date Filed	September 26, 2018
Mileage	3,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I WAS DRIVING DOWN THE STREET AND ALL THE SUDDEN MY CAR JUST SHUT OFF. I HAD NO CONTROL OVER THE VEHICLE AT ALL. THEN IT STARTED DRIVING BACKWARDS AS IT WAS IN DRIVE. I COULDN'T NOT GET IT TO GO INTO PARK AND IT TOOK A MINUTE OR 2 TO GET IT INTO PARK. THE. THE DASH TOLD ME TO TURN THE CAR BACK ON AND IT WOULDN'T TURN BACK ON AT FIRST. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. THE VEHICLE WAS MOVING AND JUST ALL THE SUDDEN TURNED OFF. I WENT AND CHECKED THE OIL AFTER READING ABOUT THIS WITH OTHER CUSTOMERS AND I HAD NO OIL IN MY CAR.

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