NHTSA Complaint #11131543 — 2008 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11131543
Vehicle 2008 FORD ESCAPE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 90,245 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I PAID FOR MY 2008 FORD ESCAPE AND WARRANTY JUST EXPIRED IN JULY 2018. I'VE TAKEN MY CAR FOR SERVICE ROUTINELY WITH FORD DEALERSHIP AND JUST RECEIVED SERVICE THE WEEK PRIOR. I EXPLAINED I WAS GOING FOR A TRIP TO AZ (400 MILE ROUNDTRIP) AND NEEDED A FULL CHECK AND SERVICE. EVERYTHING PASSED WITH FLYING COLORS. ON MY RETURN TRIP UP A HILL, THE WRENCH LIGHT CAME ON AND I LOST POWER AND LIMPED HOME. I TOOK IT TO THE SERVICE DEPARTMENT AND CODES WERE NOT COMING UP FOR THE WRENCH LIGHT AND AFTER KEEPING IT FOR ADDITIONAL DAY, THE 2ND AND 4TH GEARS ARE OUT AND IT WILL TAKE A WEEK TO FIX. NO WARRANTY COVERAGE AND I JUST HIT THE 90,000 MILE MARK. UNBELIEVABLE THAT A TRANSMISSION GOES OUT AT A 90,000 MILE. I'M SO DISAPPOINTED IN THE VEHICLE AFTER PAYING SO MUCH FOR IT AND MAINTAINING ALL SERVICES. NO DISCOUNTS WERE OFFERED.

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