NHTSA Complaint #11587835 — 2008 FORD ESCAPE

The contact owns a 2008 Ford Escape. The contact stated that while parked and attempting to shift into drive(D), the contact had to shift into 2nd gear prior to shifting into drive(D) to accelerate. The vehicle was taken to an independent mechanic and the vehicle was diagnosed with transmission failure. The vehicle was repaired. The contact stated that while attempting to make a turn, the steering wheel was sized and became difficult to turn. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.