NHTSA Complaint #11131116 — 2016 DODGE GRAND CARAVAN

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11131116
Vehicle 2016 DODGE GRAND CARAVAN
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 63,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

AZ - 2016 DODGE GRAND CARAVAN R/T, APPROX 63,500 MI. 2 WEEKS AGO I WENT TO START THE VEHICLE AND IT WOULDN'T START. I ASSUMED IT WAS THE BATTERY BECAUSE ITS A FAIRLY NEW VEHICLE. I GAVE IT A JUMP AND THE VEHICLE STARTED. I SET THE TIME AS IT HAD RESET TO 12:00AM BUT RADIO STATIONS WERE STILL PROGRAMMED. I WENT ON A 3HR DRIVE BACK HOME WITH NO ISSUES AND FIGURED THE BATTERY WAS CHARGED BY THE TIME I GOT HOME. BEFORE I WENT INSIDE FOR THE NIGHT, I ATTEMPTED TO START VEHICLE UP AND IT STARTED WITH NO ISSUES. THE NEXT MORNING I WENT TO START THE VEHICLE AND IT WOULD NOT START ON THE FIRST OR SECOND ATTEMPT. I NOTICED THE DISPLAY ON THE DASH WOULD ALTERNATE FROM "RUN" TO "OFF" EACH TIME I WOULD TRY TO START IT. THE THIRD TRY THE VEHICLE STARTED FOR A GOOD 3-5 SECONDS THEN DIED. THE NEXT ATTEMPT THE VEHICLE STARTED. I HAD THE SAME ISSUES AFTER WORK AND EACH TIME I WOULD THINK IT WAS THE BATTERY BECAUSE THE CAR WOULD TRY TO TURN OVER AND DASH WOULD ALTERNATE START TO OFF AND THE CLOCK ON THE RADIO WOULD RESET TO 12:00 AM. THIS HAS BEEN GOING ON FOR 2 WEEKS NOW, I REACHED THE POINT OF REPLACING THE ALTERNATOR. I ALSO HAD THE NEW ALTERNATOR AND BATTERY TESTED, BOTH TESTED GOOD. WHAT KEPT LEADING ME TO A BAD ALTERNATOR/BATTERY WAS THE FACT THAT THE CLOCK WOULD RESET AND THE FIRST FEW ATTEMPTS TO START THE VEHICLE WOULD NOT WORK. MY THINKING STARTED TO CHANGE AS THE DAYS PASSED. I THOUGHT THAT HAD IT BEEN A BATTERY OR CHARGING ISSUE THE BATTERY WOULD HAVE BEEN DEAD BY NOW. TODAY I WENT THROUGH THE SAME ROUTINE, TRIED TWICE TO START, THEN IT WOULD START THEN STALL, OF COURSE THE LAST TRY IT WOULD STAY ON. SAME THING IN THE EVENING, AFTER WORK, BUT THIS TIME WHILE DRIVING THE VEHICLE STALLED OUT WHILE DRIVING IN TRAFFIC AT 45MPH. NO WARNINGS OR CHECK ENGINE LIGHT, I PULLED OVER, VEHICLE STARTED RIGHT UP. A SEARCH OF THE SYMPTOMS LEAD ME TO TIPM ISSUES EARLIER MODELS WERE HAVING.

Related Complaints for the 2016 DODGE GRAND CARAVAN

Other ELECTRICAL SYSTEM Complaints

#11717641 The slider doors and back/trunk hatch have many electrical malfunctions. -Driver-side sliding door: After we...
#11703393 My 2016 dodge grand caravan has all of a sudden lost power on half the fuse box making it so the key (fob) says iuyts...
#11691301 Sliding doors do not work. Driver side sliding door stopped working 1 month after purchasing from dealership, and pas...
#11671166 Door buzzing noise when unlocking...sliding door will not unlock from inside the vehicle. Safety hazard for the pass...
#11665496 My wife was stopped at a drive through window in DRIVE when the engine stalled. It wouldn’t crank over and needed to ...

Recent Complaints for the 2016 DODGE GRAND CARAVAN

#11715934 STRUCTURE:BODY The front door panel that sits between the front window and back sliding door flew off the vehicle while driving down...
#11711381 AIR BAGS See Attached Documents: 1.) NHTSA- Questions Answered 2.) Service 2016 Dodge Grand caravan Note: The Dodge Dealershi...
#11711381 POWER TRAIN See Attached Documents: 1.) NHTSA- Questions Answered 2.) Service 2016 Dodge Grand caravan Note: The Dodge Dealershi...
#11711381 VEHICLE SPEED CONTROL See Attached Documents: 1.) NHTSA- Questions Answered 2.) Service 2016 Dodge Grand caravan Note: The Dodge Dealershi...
#11710837 POWER TRAIN Vehicle only has 93,000 miles and has been well maintained. I was was working and the transmission pump failed. It ki...
Check any vehicle history by VIN - Free vehicle history report