NHTSA Complaint #11130866 — 2016 HONDA PILOT

AUTO STOP MALFUNCTION FIRST YEAR OF OWNING THE PILOT ELITE, THE AUTO STOP FUNCTION WORKED AND WOULD RESTART AFTER COMING TO A STOP. BY THE SECOND YEAR, AFTER COMING TO A STOP IN CITY TRAFFIC AND ENGINE IS SUPPOSED TO COME BACK ON, IT STALLS AND SHUTS OFF AND NEEDS TO BE SHIFTED TO NEUTRAL AND THEN RESTART ENGINE. HAVE TAKEN THE CAR FOR SERVICES SINCE HAVING THIS ISSUE AND REPORTING THE ISSUE TO THE DEALERSHIP AND THEY ARE UNABLE TO FIX THE ISSUE OR REPLICATE THE PROBLEM. NOW INTO YEAR 3 OF OWNERSHIP THE AUTO STOP FUNCTION HAS GOTTEN WORSE BECAUSE NOW WHEN IT SHUTS OFF AFTER AUTO STOPPING, IT TAKES A COUPLE OF MINUTES BEFORE YOU ARE ABLE TO RESTART THE CAR. THIS IS VERY UNSAFE AT AN INTERSECTION WHEN THE LIGHT TURNS GREEN. ONLY WAY AROUND THIS ISSUE IS TO DISABLE THE AUTO STOP FUNCTION AT THE BEGINNING OF THE DRIVE WHICH DEFEATS THE PURPOSE OF HAVING SUCH A FUNCTION AND WE AREN'T ABLE TO PERMANENTLY DISABLE THE FUNCTION. I HAVE REPORTED THIS PROBLEM EACH AND EVERY TIME I HAVE TAKEN IT IN TO THE DEALERSHIP FOR SERVICE AND THEY HAVE RUN DIAGNOSTICS AND SAID THEY WEREN'T ABLE TO REPLICATE THE ISSUE.