NHTSA Complaint #11130833 — 2009 BUICK ENCLAVE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11130833
Vehicle 2009 BUICK ENCLAVE
Component ENGINE
Date of Incident
Date Filed
Mileage 103,926 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

WAS DRIVING ON RAMP TO ENTER HIGHWAY, WITH MY THREE 6 AND YOUNGER CHILDREN, AND ALSO 7 MONTHS PREGNANT! THE ENCLAVE JUST STALLED AND STILL CAN NOT START BUT ONE TIME IT DID, BUT IT SOUNDED LIKE IT WAS GOING TO BLOW UP MAKING WEIRD NOISES SO I SHUT IT OFF RIGHT AWAY. I HAVE BEEN RESEARCHING THIS AND I SEE IT IS VERY COMMON WITH 2009 & 2010 ENCLAVES. I DON'T UNDERSTAND WHY NOTHING HAS BEEN DONE? IF THIS HAPPENED SHORTLY LATER I WOULD HAVE BEEN ON THE HIGHWAY AND SEVERAL PEOPLE COULD BE INVOLVED GETTING HURT OR KILLED. I HAVE HAD IT LESS THAN A YEAR, WITH LESS THAN 104,000 MILES ON IT. ALSO HAS WHEEL BEARING ISSUES WHICH I REPLACED FRONT NOW THE REAR ONES NEED TO BE DONE. WHAT IS UP WITH THIS NEGLECT AND NO ONE TO ASSIST US CONSUMERS UNTIL SOMEONE GETS SERIOUSLY HURT OR KILLED! NOW THE VEHICLE IS SITTING AT A GARAGE WHERE TOWED WAITING FOR REPORT AND I HAVE NO VEHICLE SO LOST MY JOB I HAVE FOUR KIDS TO SUPPORT. FIGURED I BUY A NEWER DECENT VEHICLE TO BE DEPENDABLE & RELIABLE ONLY TO FIND OUT IT'S NEITHER ONLY UNSAFE FOR MY FAMILY.

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