NHTSA Complaint #11649030 — 2009 BUICK ENCLAVE

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK issue reported to NHTSA

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Complaint Details

ODI Number 11649030
Vehicle 2009 BUICK ENCLAVE
Component LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

The contact owns a 2009 Buick Enclave. The contact stated that while driving approximately 35 MPH, the rear tailgate unintentionally opened. The contact stated that once the failure had occurred, the contact closed the rear tailgate, and the rear tailgate was inoperable and failed to open. No warning lights were illuminated; however, the message "Gate Lifted" was displayed on the instrument panel. The vehicle was taken back to the residence. The contact researched and was made aware of an undisclosed recall; however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

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