NHTSA Complaint #11130615 — 2018 RAM 3500

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 11130615
Vehicle 2018 RAM 3500
Component WHEELS
Date of Incident
Date Filed
Mileage 29 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

4 REAR NEXEN OEM TIRES DEFECTIVE; NEW TRUCK DRIVEN HOME FROM DEALERSHIP NOTICED SERIOUS VIBRATIONS SHAKING ALL SEATS IN CABIN AT ABOVE APPROX. 65MPH, TOOK IT BACK TO ORIGINAL DEALER, FINNEGAN RAM, ROSENBURG, TX. FOLLOWING WEEK WITH APPROX. 500 MILES ON VEHICLE. SERVICE DEPT. ADVISED ME TO DRIVE IT ANOTHER 1000 MILES OR SO TO SEE IF THIS ISSUE RESOLVES ITSELF. IT DID NOT, I RETURNED VEHICLE TO ALLEN SAMUEL RAM SERVICE DEPT., ARANSAS PASS, TX. FOR SAME ORIGINAL ISSUE WITH APPROX. 1900 MILES ON VEHICLE. 4 REAR TIRES WERE FOUND TO BE DEFECTIVE. I AM PRESENTLY TRYING TO RESOLVE A WARRANTY CLAIM AFTER 2 WEEKS IN SERVICE CENTER. MY 2015 RAM 3500 DRW HAD SIMILAR ISSUE; FRONT 2 TIRES DEFECTIVE; 1 BLOW OUT TREAD SEPARATION AND OTHER SERIOUS BULGES FIXING TO SEPARATE AS WELL. I WILL PROVIDE PHOTOS AND ADDITIONAL INFORMATION WHEN RESOLVED AND PICK UP MY TRUCK FROM DEALERSHIP.

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