NHTSA Complaint #11130524 — 2011 FORD EDGE
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11130524 |
| Vehicle | 2011 FORD EDGE |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | 100,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
THE "DOOR AJAR" WARNING IS BEING DISPLAYED AND DESPITE SLAMMING THE DOOR AS HARD AS POSSIBLE. THIS WARNING IS A RED HERRING SINCE THE PROBLEM IS REALLY THE MALFUNCTIONING DOOR LOCK. WHEN THE WARNING IS THERE, I CANNOT LOCK THE DOOR. THE QUOTES TO FIX THIS ARE RANING FROM $350 TO $500. I CANNOT USE THE CAR IF I CANNOT LOCK THAT CAR. I ALSO DO NOT KNOW : 1. IF I HAPPEN TO GET IT LOCKED, WILL IT UNLOCK. IF IT DOESN'T UNLOCK I WILL BE STRANDED. AND 2) IF THE DOOR IS TRULY AJAR BECAUSE THE LOCK IS FALING IN SOME MANNER, RISK OF THE DOOR OPENING UNEXPECTEDLY EXISTS. THEREFORE I HAVE STOPPED DRIVING MY EDGE. THIS PROBLEM HAPPENS WHEN I START THE CAR. THE PROBLEM HAS BEEN HAPPENING CONTINUALLY FOR ABOUT A WEEK (SINCE ABOUT 9/10/2018)
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