NHTSA Complaint #11130223 — 2017 KIA SORENTO

TL* THE CONTACT OWNS A 2017 KIA SORENTO. WHILE THE VEHICLE WAS STOPPED AT A RED LIGHT, THE ELECTRIC PARKING BRAKE AND AUTONOMOUS FUNCTION WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT SHIFTED THE GEAR INTO NEUTRAL AND THE VEHICLE REGAINED NORMAL FUNCTION. THE CONTACT TOOK THE VEHICLE TO BEYER KIA (1125 WEST BROAD STREET, FALLS CHURCH, VIRGINIA 22046, 703-349-0806) WHERE IT WAS DIAGNOSED THAT THE INHIBITOR SWITCH CAUSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND MENTIONED AN UNKNOWN TECHNICAL SERVICE BULLETIN REGARDING THE INHIBITOR SWITCH. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 3,532. *TT CONSUMER STATED THERE WAS NO GEAR INDICATOR, EPB LIGHT, AEB ICON LIGHT, ORANGE SAFETY TRIANGLE, CHECK AEB SYSTEM, CHECK BSD SYSTEM, AND THE VEHICLE AUTO TRAN WAS SHIFTING CRITICALLY WHEN CONSUMER GOT TO A RED LIGHT, GEAR WAS STUCK IN PARK. UPDATED 11/27/18*JB