NHTSA Complaint #11130049 — 2013 CHEVROLET MALIBU

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11130049
Vehicle	2013 CHEVROLET MALIBU
Component	POWER TRAIN
Date of Incident	September 17, 2018
Date Filed	September 18, 2018
Mileage	100,267 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. WHILE DRIVING 50 MPH, THE CONTACT SWITCHED GEARS AND THE VEHICLE MADE A KNOCKING SOUND. ALSO, WHEN THE CONTACT SHIFTED INTO REVERSE OR WHILE THE VEHICLE WAS AT A STOP, THE KNOCKING SOUND WAS HEARD AND THE VEHICLE HESITATED TO ACCELERATE. THE CONTACT SCHEDULED AN APPOINTMENT WITH TOM GILL CHEVROLET (7830 COMMERCE DR, FLORENCE, KY 41042, (859) 371-7566). THE MANUFACTURER WAS CONTACTED AND SUGGESTED THE CONTACT CALL NHTSA AND SCHEDULE AN APPOINTMENT WITH A DEALER. THE CONTACT RESEARCHED ONLINE AND STATED THAT THE POWER TRAIN CONTROL MODULE WITHIN THE ELECTRONIC CONTROL MODULE COULD BE THE CAUSE OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,267.

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