NHTSA Complaint #11519574 — 2013 CHEVROLET MALIBU

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11519574
Vehicle 2013 CHEVROLET MALIBU
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

My 2013 Chevy Malibu Eco 2LT has 120,000 miles on it. I purchased the vehicle at 68,000 miles from the only owner of the car. I have had the car 6 years and kept up on all maintenance. While I was driving in a 45mph zone my vehicle’ s interior lighting started flashing. My dash flashed then said service stability track, car went blank then back on said service power steering flashed again and said service battery charging system and then went completely dead. When I got to the bottom of the hill to turn off main road my brakes had locked up in the rear and I had no power steering and wheel locked could not turn wheel. Vehicle would not allow me to shift into neutral so I could be pushed out of traffic and I had no flashers or any power. Battery was 1year old. My biggest concern is that the vehicle never alerted me with a service engine light. There was no indication that my alternator was not responding. And mechanics and dealership service shop are wanting thousands of dollars for possible parts and labor without a clear idea of what the exact issue is. I believe that this issue was recalled but since my vehicle was not manufactured in a specific state was never repaired. I believe that my GCM has a malfunction that was to be replaced and reprogrammed with the appropriate software!!

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