NHTSA Complaint #11129955 — 2016 BMW X3

A VERY DANGEROUS AND CATASTROPHIC SITUATION IS CREATED WHEN USING THE START/STOP FEATURE. WHEN STOPPED AT A TRAFFIC LIGHT OR STOPPED IN STOP AND GO TRAFFIC ON THE HIGHWAY THIS FEATURE FAILS. ONCE THIS FEATURE IS ENGAGED WHEN THE VEHICLE IS STOPPED WHEN THE ACCELERATOR IS PUSHED TO START AGAIN THE VEHICLE GOES INTO PARK INSTEAD OF ACCELERATING. THIS PRESENTS A VERY DANGEROUS AND POTENTIALLY CATASTROPHIC SITUATION BECAUSE YOU MAY BE MAKING A MANEUVER BY ACCELERATION TO SWITCH LANES OR SOMETHING SIMILAR AND THE CAR FAILS AND GOES INTO PARK AND DOES NOT MOVE. PERILLO BMW PERFORMED UNSUCCESSFUL SERVICE ON THIS APPROXIMATELY FOUR WEEKS AGO. THIS DID NOT FIX THE PROBLEM. PERILLO PERFORMED SERVICE AGAIN FOR THE SAME ISSUE TWO WEEKS AGO. MY HOPE IS THAT THIS IS A PERMANENT FIX BECAUSE TO NOT TAKE THIS PROBLEM SERIOUSLY AND LEAVE IT TO CHANCE THAT THIS MAY OCCUR WITH SEVERE CONSEQUENCES. THIS IS A SAFETY ISSUE THAT I THINK THE NHTSA SHOULD ADDRESS DIRECTLY WITH BMW. SPECIFICALLY- 1. THE CAR COMES TO A COMPLETE STOP AT A TRAFFIC LIGHT, STOP SIGN OR IN STOP AND GO TRAFFIC ON THE HIGHWAY. 2. THE START/STOP FEATURE IS ENGAGED 3. WHEN THE ACCELERATOR IS PUSHED TO GO AGAIN THE CAR IMMEDIATELY GOES INTO PARK AND THE STEERING WHEEL LOCKS. 4. TO GO AGAIN, THE BREAK MUST BE PRESSED AND THE GEAR SHIFTED MANUALLY INTO DRIVE. PRIOR TO BMW SERVICING THE VEHICLE THIS HAS OCCURRED MORE THAN 20 TIMES IN A THREE-MONTH PERIOD. THERE IS ABSOLUTELY NO CHANCE THAT THE DRIVER ACCIDENTALLY PRESSED THE PARK WHILE STOPPED. THE DRIVER PURPOSELY DOES NOT KEEP THEIR HANDS ON THE SHIFT GEAR.