NHTSA Complaint #11129729 — 2019 HONDA ODYSSEY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11129729
Vehicle 2019 HONDA ODYSSEY
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 178 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I BOUGHT MY 2019 HONDA ODYSSEY EX-L NAVI RES YESTERDAY ON 9/15/18. WHILE THE VEHICLE WAS PARKED AND STATIONARY, I ATTEMPTED TO OPEN THE PASSENGER DOOR USING THE DRIVER BUTTON. IT WOULD OPEN AND THEN ABOUT HALFWAY IT WOULD CLOSE. I ATTEMPTED THIS SEVERAL TIMES WITH THE SAME RESULT. I THEN TRIED TO OPEN USING THE PASSENGER EXTERIOR HANDLES BUT STILL THE SAME RESULT. WHEN IT STARTED TO CLOSE AGAIN I TRIED TO SEE IF IT WOULD OPEN IF I MANUALLY DID IT BUT IT ALMOST CRUSHED MY HAND. LUCKILY IT WAS ONLY MY SHIRT THAT GOT STUCK. I WAS ABLE TO FORCE IT OPEN USING MY SHOULDERS. THE VEHICLE ONLY HAD 178 MILES.

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