NHTSA Complaint #11129319 — 2015 GMC TERRAIN

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11129319
Vehicle 2015 GMC TERRAIN
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 90,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

WHILE DRIVING IN A SUDDEN RAINSTORM IN IOWA IN JUNE THE WIPERS ON MY 2015 GMC TERRAIN COMPLETELY STOPPED WORKING ALMOST CAUSING US TO CRASH. THIS SEEMS TO BE A COMMON PROBLEM WITH THE BUSHINGS GOING OUT ON THE WIPER ASSEMBLY AND THERE IS EVEN A RECALL IN CANADA. WHY NOT THE US! A COUPLE OF MECHANICS HAVE ADVISED ME THAT IT IS PROBABLY BECAUSE IT HASN'T CAUSED A PROVEN FATALITY IN THE US, WELL, WE WERE JUST ABOUT TO DRIVE AROUND A 90 DEGREE TURN AT AROUND 50 MPH WITH A SUDDEN DROP OFF THAT GOES ABOUT 50 FEET DOWN NEXT TO THE ROAD. THE ONLY REASON WE DIDN'T WRECK IS BECAUSE I HAVE DRIVEN ON THE SAME ROAD MY ENTIRE LIFE (SINCE 14) FOR ABOUT 26 YEARS. ANYONE UNFAMILIAR WITH THE ROAD WOULD HAVE PROBABLY DROPPED OFF THE EDGE OR HIT ONCOMING TRAFFIC. I HAVE ATTEMPTED TO HAVE THIS FIXED BY MECHANICS 3X SINCE, I THINK IT IS HOPEFULLY FINALLY REPAIRED. BOTH MECHANICS ADVISED THE ENGINEERS REALLY MESSED UP AND THEY HAVE SEEN LOTS OF THESE FROM 2010 GMCS/CHEVYS AND NEWER. GM NEEDS TO TAKE A NICE LONG LOOK AT THE NUMBER OF COMPLAINTS FOR THESE AND DO FOR THE US WHAT THEY HAVE DONE IN CANADA. MY VEHICLE WAS MADE IN CANADA ACCORDING THE STICKER ON THE DOOR, AND I'M VERY DISAPPOINTED IF I LIVED THERE THIS WOULD BE RECALLED. THIS ISSUE GREATLY IMPAIRS ONES ABILITY TO SEE WHILE DRIVING AND PEOPLE COULD LOSE LIVES OVER THIS. I WONDER HOW MANY ACCIDENTS HAVE HAPPENED DUE TO THIS ISSUE AND THE PERSON DID NOT LIVE TO TELL YOU THEIR STORY.

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