NHTSA Complaint #11129174 — 2011 CADILLAC CTS

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11129174
Vehicle	2011 CADILLAC CTS
Component	EXTERIOR LIGHTING
Date of Incident	June 1, 2018
Date Filed	September 12, 2018
Mileage	59,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

HEADLIGHTS DIMMING OVER TIME. CAR IS BARELY DRIVABLE AT NIGHT. DEALER SAYS I NEED TO REPLACE HEADLIGHTS AND WIRING HARNESS. STATED THAT WIRING HARNESS WAS LIKELY MELTED. I ESTIMATE THAT HEADLIGHTS WILL BE AT TOTAL FAILURE BY 12/31.18. DEALER WANTS $1200+ TO REPLACE HEADLIGHTS AND DEFECTIVE WIRING HARNESS. CADILLAC REFUSES WARRANTY SUPPORT. AT LEAST TWO CLASS ACTION COMPLAINTS HAVE BEEN FILED IN USDC. FIRE RISK! FIRE RISK! FIRE RISK!

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