NHTSA Complaint #11129169 — 2006 TOYOTA RAV4

TOYOTA OIL CONSUMPTION. WHEN CHANGING THE OIL, THE OIL PAN ONLY DRAINS ROUGHLY 2 QUARTS OF OIL. I CHECKED ONLINE TO SEE IF THERE WERE ANY RECALLS ON OIL CONSUMPTION FOR THE MAKE, MODEL, AND YEAR OF THE CAR AND THERE WAS. UNFORTUNATELY, WHEN TYPING IN THE VIN IT DID NOT HAVE A RECALL FOR THAT SPECIFIC VEHICLE. BUT IT DID MATCHED EXACTLY WHAT THE SYMPTOMS OF THAT RECALL WAS. I CALLED THE 1-800 CUSTOMER HELP LINE AND THEY WERE UNHELPFUL. I WAS TOLD THE RECALL EXPIRED AND THE PREVIOUS OWNER DID NOT TAKE ACTION WITH THE RECALL. THIS CAN BE A HUGE ROAD SAFETY HAZARD FOR BOTH THE DRIVER AND OTHER DRIVERS AROUND THE VEHICLE. THE CAR IS CONSUMING OIL DUE TO THE PISTONS RECALL. PLEASE HELP.