NHTSA Complaint #11128016 β€” 2016 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11128016
Vehicle 2016 FORD FOCUS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 55,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

I BOUGHT 2016 FORD FOCUS, TOTAL 55,000 MILES ON IT NOW 2018 AND NOTHING BUT TROUBLE IN THE FIRST 6 MONTHS AND THERE AFTER , ALWAYS IN THE GARAGE FOR DRIVE TRAIN 2 YEARS NOW, STRAPS ON ROOF FELL OFF TWICE , TRUNK OUT OF LINE,NEW TIRES BOUGHT AT 26,000 MILES . WIRE HARNESS TOTALLY SHUT DOWN CAR IN 2017 WHILE DOING 65 ON THE HIGHWAY , COULD NOT STEER THE CAR OR STOP IT , BRAKES WENT TO THE FLOOR CAR TOTAL SHUT DOWN AND THIS YEAR 2018 THE STEERING FROZE UP AT 55,000 MILES, COULD NOT STEER THE CAR,, CAR RUNS LIKE CRAP HAS POWER THEN NO POWER, DON'T DARE TO PULL OUT IN TRAFFIC UNLESS I HAVE A LONG FREE SPACE TO GET IN, CAUSE IT HESITATES, BACK UP CAMERA WONT SHUT OFF TILL I HAVE GONE 100 FEET FORWARD , 2018 PHONE SYSTEM KEEPS FAILING, NEW BRAKES, TWICE I ALMOST GOT KILLED, CAUSE I COULD NOT STOP OR STEER THE CAR ON THE HIGHWAY I AM SO DONE WITH FORD AND THIS CAR.. PERFORMANCE IS THE WORST I HAVE EVER SEEN IN A CAR,, I COULD GO TO THE GARAGE EVERY WEEK CAUSE THE PERFORMANCE IS SO BAD, DONE DONE DONE, IF I HAD GOTTEN KILLED IN THIS CAR THE TWO WORST TIMES IT FAILED, MY FAMILY WOULD HAVE SUED FORD AND AS FAR AS I AM CONCERNED THEY SHOULD HAVE TAKEN THE CAR BACK, WOULD HAVE BEEN ALOT LESS HEAD ACHES THAN A DEATH LAW SUIT

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