NHTSA Complaint #11123402 — 2016 DODGE CHARGER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11123402
Vehicle	2016 DODGE CHARGER
Component	AIR BAGS
Date of Incident	August 29, 2018
Date Filed	August 30, 2018
Mileage	28,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHEN I RECENTLY TRIED TO CLOSE MY SUN ROOF ON MY 2016 DODGE CHARGER RALLY, I WASNT ABLE TO DO SO. THE CAR WAS ON, I EVEN CALLED AND DID THE SYSTEM REBOOT WITH A REP BUT THAT DIDNT HELP, I TRIED TURNING THE CAR OFF AND BACK ON, NOTHING WORKED. ALSO, THE BLACK MATERIAL HAS COME UNDONE ON BOTH THE PASSENGER AND DRIVER DOOR WHICH IS LEAVING THE INDOOR PANEL EXPOSED AND NOT SEALING THE WINDOWS ON THE INSIDE OF THE CAR. THE BLACK MATERIAL IN THE MIDDLE WHERE THE AIRBAGS ARE IS ALSO COMING UNDONE. CURRENTLY WAITING ON A CALL BACK FROM THE DEALERSHIP BECAUSE ALL OF THIS JUST HAPPENED.

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