NHTSA Complaint #11431635 — 2016 DODGE CHARGER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11431635
Vehicle 2016 DODGE CHARGER
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Chrysler/|Dodge 300's/Charger have a known issue with door panel warping because of material or design defect. A judged rule 08/26/21 that there is an expressed warranty and that they should be repaired outside of the manufacture's warranty, which is when the defect shows up. I have tried both the dealership and customer care Auburn Hills, Michigan to no avail. I am stuck with making the very costly repair myself on a vehicle that I can't sell for what should be its value without the defect showing. I am a disable veteran and a senior so neither of those prospect are appealing. What can I do to get the dealer to fix the defect in light of the judge's ruling or other consumer protection laws? I need to get a replacement vehicle and can't get a reasonable return on this investment with the defect. Please help me.

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