NHTSA Complaint #11123367 — 2019 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11123367
Vehicle	2019 JEEP CHEROKEE
Component	ENGINE
Date of Incident	August 13, 2018
Date Filed	August 29, 2018
Mileage	1,647 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

I READY TOOK MY CAR 3 TIMES TO CHRYSLER DEALER, THE ISSUE IS WHILE I WAS DRIVING THE CAR SHUT OFF 5 TIMES ON THE LAST 3 WEEKS, THE DEALER TOLD ME THEY CANNOT DUPLICATE THE FAULT SO I NEED TO KEEP DRIVING LIKE THAT, BUT WHAT ABOUT IF THIS HAPPENS ON THE FREEWAY I WILL CRASH. I FEEL UNSAFE AND THE DEALER DON'T WANT TO DO ANYTHING BECAUSE THEY CANNOT DUPLICATE THE FAULT AND IS NOT A CHECK ENGINE LIGHT, AND I ASK WHAT ABOUT IF SOMETHING HAPPENS TO ME OR MY FAMILY AND THEY RESPOND WITH CHRYSLER WILL COVER EVERYTHING.

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