NHTSA Complaint #11123298 — 2011 KIA SPORTAGE

TL* THE CONTACT OWNS A 2011 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING IN THE MIDDLE OF TRAFFIC. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. DURING EACH FAILURE, THE CONTACT SMELLED A BURNING ODOR THROUGH THE VENTILATION SYSTEM. THE CONTACT RECEIVED ASSISTANCE FROM BYSTANDERS AND PUSHED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO SCOTT KIA OF SPRINGFIELD (321 BALTIMORE PIKE, SPRINGFIELD, PENNSYLVANIA 19064, (610) 544-0100) WHERE IT WAS INITIALLY DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. UPON A SECOND ASSESSMENT, THE DEALER STATED THAT THE WIRES WERE LOOSE IN THE VEHICLE, AND THAT IT WAS PROBABLE THAT ANIMALS/RODENTS HAD EATEN AWAY AT THE WIRING OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE WIRES WERE BURNT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 12749312. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000.