NHTSA Complaint #11123279 — 2004 CHRYSLER PACIFICA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11123279
Vehicle	2004 CHRYSLER PACIFICA
Component	STRUCTURE:BODY
Date of Incident	August 28, 2018
Date Filed	August 29, 2018
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS AT TIRE DISCOUNTERS (7771 FIVE MILE ROAD, CINCINNATI, OHIO 45230, (513) 618-1613) FOR A ROUTINE OIL CHANGE, THE ENGINE CRADLE SUBFRAME WAS FOUND TO BE SEVERELY CORRODED. THE ENGINE CRADLE SUBFRAME WAS NOT REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

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#11282255 — November 25, 2019 — TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE FRAME RAIL WAS ROTTED...

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