NHTSA Complaint #11123097 — 2018 FORD F-350

SUSPENSION issue reported to NHTSA

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Crash Vehicle Towed

Complaint Details

ODI Number	11123097
Vehicle	2018 FORD F-350
Component	SUSPENSION
Date of Incident	June 2, 2018
Date Filed	August 28, 2018
Mileage	18,523 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CO

Consumer Description

TL* THE CONTACT OWNS A 2018 FORD F-350 SD. WHILE HAULING A TRAILER AT HIGHWAY SPEEDS, THE TRAILER DETACHED WITHOUT WARNING FROM THE PINS AND ALUMINIUM CONNECTION. THE FAILURE DAMAGED THE REAR OF THE VEHICLE AND THE TRAILER. THE OWNER'S MANUAL HAD NOT INDICATED THAT THE TOWING CAPACITY EXCEEDED THE GUIDELINES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE INSURANCE ADJUSTOR TOWED THE VEHICLE TO A REPAIR FACILITY TO INSPECT THE DAMAGES. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONSUMER STATED FACTORY INSTALLED GOOSENECK HITCH FAILED. UPDATED 11/29/18*JB *DT*JB

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