NHTSA Complaint #11123001 — 2011 FORD FUSION HYBRID

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11123001
Vehicle	2011 FORD FUSION HYBRID
Component	STEERING
Date of Incident	August 24, 2018
Date Filed	August 28, 2018
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

THE POWER STEERING ASSIST STOPS WORKING AND IT IS ALMOST IMPOSSIBLE TO STEER THIS HAS HAPPENED ON 2 OCCASIONS IN THE LAST 3 MONTHS. THE DASH DISPLAYS A POWER ASSIST FAULT BUT THERE ARE NO OBD CODES. THIS HAD A RECALL WHICH I HAD THE CAR IN FOR AND SINCE IT HAS HAPPENED A TOTAL OF 3 TIMES SINCE. THESE HAVE ALL OCCURRED AT LOW SPEED AND THE ONLY WAY TO CLEAR IT IS TO TURN THE CAR OFF AND RESTART.

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