NHTSA Complaint #11122917 — 2014 CHEVROLET IMPALA
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11122917 |
| Vehicle | 2014 CHEVROLET IMPALA |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 73,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
WHILE DRIVING MY CAR ON A MAIN STREET MOVING ALONG AT APPROXIMATELY 50 MPH THE CAR COMPLETELY SHUT DOWN, ELECTRICAL SYSTEM AND MOTOR. THE CAR WOULD NOT RECOGNIZE THE FOB. THEREFORE, IT WOULD NOT RESTART. I PUT THE CAR IN PARK TO RESTART. THEREFORE, IT WAS STUCK IN PARK AND I COULD NOT MOVE THE CAR OUT OF THE LANE OF TRAFFIC. WE TRIED TO RE-SET THE SYSTEM BY DISCONNECTING THE BATTERY AND TAPPING THE BRAKES. THIS DID NOT WORK. AFTER MY HUSBAND HAD BROUGHT ME THE SECOND FOB FROM HOME THE CAR STILL WOULD NOT RECOGNIZE THE FOB. I WALKED AWAY FROM THE CAR TO RE-SET THE FOB. THE CAR STILL WOULD NOT START. AFTER BEING STRUCK IN FRIDAY AFTERNOON TRAFFIC FOR AN HOUR I CALLED A TOW TRUCK. MY HUSBAND TRIED THE CAR AGAIN AND IT STARTED. I DROVE THE CAR HOME. THE VERY NEXT DAY I TOOK IT TO THE DEALERSHIP AND THEY COULD NOT FIND ANY PROBLEMS. TWO WEEKS LATER THE CAR BEGAN NOT RECOGNIZING THE FOB AGAIN. THE DEALERSHIP CANNOT FIND THE PROBLEM. I DO NOT WANT TO SEE ANY OTHERS GET HURT FROM THIS PROBLEM.
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