NHTSA Complaint #11122762 — 2015 JEEP RENEGADE

TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE DRIVING 15 MPH, THE VEHICLE JERKED AND STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (FAMILY CHRYSLER DODGE JEEP RAM, 6735 ESSINGTON AVE, PHILADELPHIA, PA 19153, (215) 492-8600) WHERE IT WAS DIAGNOSED THAT AN OIL CHANGE WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED. ALSO, WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE MADE AN ABNORMAL SQUEAKING NOISE AND STALLED. THE CONTACT NOTICED SMOKE EMERGING FROM THE GRILL AREA AND OIL LEAKING ONTO THE GROUND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS NO OIL IN THE VEHICLE AND THE ENGINE MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 14,000.